As part of our commitment to data privacy and clinicians’ peace of mind, Scrubs is founded on a ZERO-Clinical Data Policy. Unlike our competitors, Scrubs DOES NOT store any clinical data (including consultation recordings, patient information, or any related clinical information) in our systems, at any point. We remain committed to enabling highest-quality AI functionality for our Partners, without compromising on this core tenet.

When you access our website or services, we collect information to ensure legitimacy of your account and the integrity of our platform. Some of this information is provided to us via our Partner platforms. Information we collect includes:

• Account information: This includes your name, unique identifier, email address, and contact number (if applicable). This ensures that we are able to verify your identity when accessing Scrubs functionality.
• Payment information: Where applicable, we may collect information for you to pay for services, or for us to make claims on your behalf. This may include credit card information, bank account details which you fill in on our website or Partner platform.
• Additional information you provide: This includes information you provide to us through customer surveys, directly through our website or indirectly through your use of our website or Partners or online presence or through other websites or accounts from which you permit us to collect information.
• Information for Recruitment purposes: For potential job applicants, Scrubs may collect certain information from you (including your name, contact details, working history and relevant records checks) when you apply for a job or position with us. This is to assist in our decision on whether or not to make you an offer of employment.
• Cookies: Our website may collect information via your browser through cookies. This may include your browser type, operating systems, or website history.

In many instances, we collect information directly from you. Here are some of the main ways:

• Registration: When you register on our website or via Partner platforms.
• Communication: Where you communicate with us through correspondence, survey questionnaires, chats, email, or when you share information with us from other services or websites.
• Interaction: When you interact with our sites, Platform, services, content and advertising or use our Platform or services.

We adhere to privacy by design principles by integrating data protection from the outset of designing our systems and business practices. We only use your information to ensure the integrity of our and Partner systems.

• Access: To enable you to access and use our website, Platform and other services.
• Improvement: Using feedback that you provide to improve and manage our website and services we render.
• Support: Send you service, support and administrative messages, reminders, technical notices, updates, security alerts, and information requested by you.
• Contact: Contact you when we need to tell you something important about the website, Platform and other services, or your information.
• Marketing: Send you marketing and promotional messages and other information that may be of interest to you.
• Law: Comply with laws, and assist government or law enforcement agencies where we are required and authorized to do so.
• Employment: Consider your employment application.

Here are the things you can ask us to do in relation to your information at any time while you use our website, Platform or other services:

• Access: You can request a copy of your information.
• Correct: You can ask us to correct or update your information.
• Complain: You can express your concerns or complaints to us about your privacy or the way we are handling your information. We take your concerns seriously and will seek to fix any problem as soon as possible.